07500 116 479 info@dlmdriving.com

DLM Driving School Privacy Policy

Who we are

Our website address is: www.dlmdriving.com

DLM Driving School is committed to protecting your privacy and maintaining the security of any personal data received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal data we collect and how we may use it.

What personal data we collect and why we collect it

When you contact us to make an enquiry, we will ask you for your name, address, postcode, phone number(s) and email address.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Our contact forms will capture details such as your name, telephone number and email address. We will only use these to communicate with you – for example to send you details of lesson dates. We do not forward this information to any third parties.

Cookies

We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long do we retain data

    • For enquiries regarding Driving Lessons we will hold your personal data for 30 days
    • For enquiries regarding training to become a Driving Instructor and for becoming a Driving Instructor with DLM Driving School we will hold your personal data for 3 years
    • Once you become a customer of DLM Driving School by making a purchase, booking a lesson, purchasing a training course or signing up to a franchise, we will retain your personal data for as long as you are an active customer plus 6 complete financial years of the company from your last recorded activity, in line with Financial and Accounting regulations.
    • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
    • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Who we share your data with

We will only ever share personal data that we collect from you with the following third parties and only for the purpose(s) described:

Our current bank card collectors – to record financial transactions

We use Google Analytics to assess the traffic through the website. This data is only used by us to analyse who visits the website and what improvements we can make. We do not share the data with any third party. Third parties such as Google and Facebook may analyse the data anonymously.

We may share your personal data internally in order to provide special offers and relevant products and services.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. In cases of hacking, we may allow access to third parties, such as our hosting company, to help us to assess the problem and to secure the site.

How we protect your data

We follow strict security procedures in the storage and disclosure of personal data which you have given us, to prevent unauthorised access in accordance with the General Data Protection Regulations (GDPR). We do not collect sensitive data about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing info@dlmdriving.com

We do not transfer any data to any organisation outside the EEA unless they operate to the standards required under the GDPR regulations.

If you have any questions about our privacy policy, please contact us via email: info@dlmdriving.com

Contact Us

If you have questions, or simply want to get in touch, you can reach us as follows:

Penllergaer
Swansea, United Kingdom

07500 116 479

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DLM Driving School

DLM Driving School - where we don't just teach you to pass your test, we give you the skills to drive well for life.

© 2019 DLM Driving School

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Absolutely fabulous. After two previous useless instructors which made me hate driving. i finally found a good one and started to really enjoy my lessons. He's got a patient of a saint and got me through a test!

Samantha Barr